Customoi Down Winter Jacket

In stock! Usually ships within 24 hours.

Stay Stylish and Warm in Winter

When you're searching for a down jacket that perfectly balances style and warmth, your quest ends with our new Customoi Down Winter Jacket! Crafted from top-quality materials, this jacket boasts a front zipper closure, a stand-up collar, and two lower zippered hand pockets for added convenience. The elasticized waist provides a comfortable and customized fit. With a windproof hem and cozy polyester filling, this jacket will keep you snug throughout the winter. It's available in a variety of colors, allowing you to choose the one that best suits your style. Caring for this winter essential is a breeze – machine wash cold on a gentle cycle or hand wash in cold water. Do not iron, dry in a cool place, and avoid bleach.


  • Name: Customoi Down Winter Jacket
  • Thickness: Thickened for superior warmth
  • Fabric: Cotton polyester for durability and comfort
  • Main Fabric Composition: Cotton with a content of 51%-70%
  • Lining: Polyester for a soft, cozy feel
  • Style: Street style that's both fashionable and functional
  • Edition Type: Slim fit for a sleek and stylish look
  • Fur Collar: No fur collar
  • Hooded: Not hooded for a clean, classic appearance
  • Belt: No belt for a minimalist design
  • Sleeve Length: Long sleeves for added warmth
  • Popular Elements: Featuring flocking and three-dimensional decoration for a trendy touch
  • Placket: Zipper for easy closure
  • Color Options: Choose from black, light apricot, dark green, light green, dark blue, or orange
  • Sizes Available: S, M, L, XL
  • Packing List: Includes 1x Customoi Down Winter Jacket

Stay stylish and cozy all winter long with the Customoi Down Winter Jacket. Its blend of fashion-forward design and exceptional warmth makes it a must-have for the cold season. Choose your favorite color and size, and embrace the winter in style.

About Us

Welcome to our exceptional shop, where shopping is as effortless as a gentle breeze on a sunny day. We take pride in offering you a hassle-free, worry-free, and truly delightful shopping experience.

At our shop, convenience is our mantra. Enjoy the luxury of free shipping, ensuring your coveted items arrive at your doorstep without any extra cost or hassle. We believe that shopping should be an absolute pleasure from start to finish, and this begins with the simple convenience of free shipping.

payment info & security



We accept the following credit cards:

  • VISA
  • Master Card
  • Mastercard Debit
  • American Express
  • Discover



PayPal is an alternate method for purchasing your order on It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by us. Plus, you're 100% protected against unauthorized payments sent from your account.



If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to to complete your payment. If PayPal is used for payment, all returned products must be sent by mail in order to receive a credit on your PayPal account.



Follow these simple steps to redeem a promotion or discount code:

  • In the Payment section of Checkout, enter the promo code in the box where it says "PROMOTION CODES". Codes are case sensitive. Click "Apply".
  • If your discount qualifies, it will be displayed in the payment summary.


Website Security
To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.

You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.

Return policy

Return Policy and Lifetime Warranty

Return Policy (90 Days)

We want you to be completely satisfied with your purchase, and we understand that sometimes a product may not meet your expectations. That's why we offer a generous 90-day return policy. If you are not completely satisfied with your purchase, you may return it within 90 days from the date of purchase for a refund or exchange. Please read the following guidelines to ensure a smooth return process:

  1. Eligibility: To be eligible for a return, your item must be in new, unused condition, with all original packaging and tags intact. Any items that show signs of wear, damage, or alteration may not be accepted for a return.

  2. Return Procedure:

    • Contact our customer service team to initiate the return process. You can reach us at
    • Provide your order number, product details, and reason for the return.
    • Our customer service team will guide you through the return process and provide you with a return authorization (RA) number if required.
  3. Return Shipping: The cost of return shipping is the responsibility of the customer, except in cases where the product is defective or the return is a result of our error. We recommend using a trackable shipping method to ensure that the return is received.

  4. Refund or Exchange: Once we receive and inspect the returned item, we will process your refund or exchange within a reasonable time frame. Refunds will be issued to the original method of payment.

  5. Restocking Fee: We do not charge a restocking fee for eligible returns within the 90-day period.

Lifetime Warranty

In addition to our 90-day return policy, we are pleased to offer a lifetime warranty on select products. Our lifetime warranty is a testament to the quality and durability of our products. Here's what you need to know about our lifetime warranty:

  1. Coverage: Our lifetime warranty covers manufacturing defects and malfunctions of the product. This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

  2. Procedure: If you believe your product is experiencing a manufacturing defect or malfunction, please contact our customer service team at They will guide you through the warranty claim process.

  3. Proof of Purchase: To take advantage of the lifetime warranty, you will need to provide proof of purchase, such as a sales receipt or order confirmation.

  4. Resolution: If your warranty claim is approved, we will repair or replace the defective product at our discretion. In some cases, we may offer a comparable replacement if the original product is no longer available.

  5. Limitations: The lifetime warranty is non-transferable and applies only to the original purchaser. Any modifications or alterations to the product will void the warranty.

Our goal is to provide you with high-quality products and exceptional customer service. If you have any questions or need assistance with a return or warranty claim, please don't hesitate to contact our dedicated customer service team. We're here to help. Thank you for choosing our products!

Shipping policy


  1. For US, AU, EU countries, BR, IL etc: Yun express which is most cost-effective as the shipping channel for major countries, shipping time 7-15 business days to most countries.

  1. For CA and NZ, we use UBI shipping, shipping time 8-11 business days

  1. For Southeast Asia: use Aiyi special line, shipping time 7 business days.

  1. JP: YD special line, shipping time 7 business days.

  1. AE + SA: HL special line, shipping time 7 business days.

  1. For the rest of countries: 4PX or EUB, shipping time 10-25 business days

  1. CN: SF express

You will receive your order in a range of 5 to 15 business days. 

  • All items will be shipped within 1-7 days upon receipt of payment 
  • Shipping Restrictions                                                                                        
  • Please allow additional time for orders shipped to P.O. Box addresses. For orders shipped to P.O. Box addresses, rural postal codes, and remote locations are considered "beyond points". We can reach your destination through Standard shipping only. Please allow additional time for orders shipped to these addresses.

Upon receiving your shipping confirmation, please allow up to 24 - 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email. Note that there will be no updates if your parcel is in transit. 

Once an order has shipped, we'll send you an email with the tracking number. Just click on the link to take you to the carrier's website to track the progress of your shipment. It may take 72 hours for your tracking number to be activated on our carrier's site.

Refused Shipments                                                                                              

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and email us at so that we can assist you with your order as needed.

Redirecting an Order                                                                                             

Please make sure your shipping address is correct—we cannot redirect orders once items have been dispatched. Sorry!

Any questions or concerns, feel free to contact us directly by email:

Opening hours:

Mon-Sat: 10:00 am - 6:00 pm [Eastern Time]

Sun: 10:00 am -5:00 pm [Eastern Time]

Store Information

Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.

track order
Enter your tracking number here to see your order status.

Customer Reviews

Based on 4 reviews
Lew Brekke

I loved it is just like the photo very good and hot

Astrid Murphy

I love it 🥰

Caleigh Crist

Well comfortable and adjustable waist

Antonette Fritsch

Very nice and very warm I get to measure

You may also like


We take price in our quality and service
Stacey Watson


Just one word about the build quality: Excellent - nothing more to say!

Wilfred Pratt

Music Producer

Exceptional quality and fast shipping. Just what I was looking for.

Erin James


Beautiful craftsmanship as always.

Mabel Parker

Interior Designer

I already had high expectations based on my previous purchases, but I am still above satisfied!

🌱 "Planting a Greener Tomorrow with Every Purchase! 🌱

At Customoi, we believe in making a positive impact on our planet. That's why, with every purchase you make, we're committed to planting 🌳🌳🌳🌳🌳 five trees. We're not just selling products; we're cultivating a sustainable future. With your support, we've already made a significant difference, and we're just getting started. Together, we can help reforest our world, reduce carbon footprints, and ensure a healthier environment for future generations. Shop with us and be a part of the change. Join us in our mission to make the world a greener, cleaner, and more beautiful place for all. Every purchase you make is a step towards a brighter, more sustainable future. Together, let's plant the seeds of change and watch our planet flourish. Your purchase, our commitment—making a difference one tree at a time. 🌍🌿

stand out from the crowd

Experience the confidence and motivation that comes from wearing our carefully curated clothing collection. Dress for success with us.